StatTech Research & Analytics Governance

Terms of Service

The basic conditions for using StatTech Research & Analytics services, portals, consultations, and public website.

Acceptance of Terms

By using this website, submitting a form, booking a consultation, accessing the client portal, or engaging StatTech Research & Analytics, you agree to use our services responsibly and in line with these terms.
A formal consultancy engagement begins only when both parties agree to a proposal, scope of work, contract, purchase order, or other written engagement arrangement.
If a separate signed agreement applies to a project, that agreement takes priority over any conflicting general website terms.

StatTech Research & Analytics provides research, monitoring and evaluation, statistical consulting, data analytics, dashboards, training, proposal support, survey systems, reporting, and related advisory services.
Service descriptions on this website are provided for general guidance and may be refined during consultation, proposal development, or contracting.
We reserve the right to decline work that is outside our expertise, conflicts with professional ethics, creates unacceptable risk, or cannot be delivered responsibly.

Clients are responsible for providing accurate information, timely feedback, required approvals, relevant documents, and access to data or personnel needed for delivery.
Clients must confirm that they have the right to share datasets, files, contact lists, survey records, organizational information, and any other materials provided to StatTech Research & Analytics.
Clients must not use our website, portal, services, reports, or deliverables for unlawful, misleading, abusive, or unethical purposes.

Consultation requests are reviewed by our team before confirmation and may be accepted, rescheduled, clarified, or declined depending on availability and suitability.
Information shared during a consultation helps us understand the client need and does not automatically create a full consultancy engagement.
Advice provided during preliminary consultations is based on the information available at that time and may change after detailed review.

Project timelines depend on scope, data availability, client feedback, fieldwork conditions, approvals, and other operational factors agreed during planning.
We make reasonable professional efforts to meet agreed timelines, and we communicate material delays or dependencies when they arise.
Client delays in providing information, payments, approvals, or access may affect delivery dates.

Fees, taxes, payment schedules, currency, and billing arrangements are confirmed in proposals, invoices, contracts, or written communication.
Invoices are payable according to the agreed payment terms. Late payment may delay delivery, portal access, reporting, or additional work.
Receipts and payment confirmations are issued or recorded once payment is verified through the agreed channel.

Deliverables may include reports, datasets, dashboards, presentations, tools, training materials, proposals, or other outputs agreed in the scope of work.
Reasonable revisions are handled according to the agreed scope, timeline, and review process.
Requests that materially change the scope, add new analysis, require additional data collection, or introduce new deliverables may require a revised quotation or additional agreement.

We treat client information, project documents, datasets, internal discussions, and unpublished deliverables as confidential unless disclosure is authorized or legally required.
Clients must also protect confidential materials, draft outputs, login access, and shared working documents received from StatTech Research & Analytics.
Specific confidentiality obligations may be expanded through a non-disclosure agreement, contract, data sharing agreement, or research protocol.

Ownership and use rights for final deliverables are determined by the agreed proposal, contract, or written engagement terms.
StatTech Research & Analytics retains rights to pre-existing methods, templates, tools, frameworks, code, analytical approaches, and know-how unless expressly transferred in writing.
Clients may not remove branding, misrepresent authorship, resell deliverables, or reuse restricted materials beyond the agreed purpose without permission.

Clients and project partners must support ethical research practice, including lawful data collection, informed consent where required, privacy protection, and responsible use of findings.
We may request clarification, changes, or safeguards where a project involves sensitive data, vulnerable groups, personal information, or elevated ethical risk.
We do not knowingly support data misuse, fabricated evidence, unauthorized data collection, plagiarism, or misleading reporting.

Our services are delivered with professional care, but outcomes also depend on client inputs, data quality, external conditions, and implementation decisions beyond our control.
Reports, models, forecasts, dashboards, and recommendations support decision-making but do not guarantee specific financial, policy, academic, operational, or development outcomes.
To the extent permitted by law, StatTech Research & Analytics is not liable for indirect losses, misuse of deliverables, or decisions made without considering the stated assumptions and limitations.

Cancellation, postponement, and refund terms are handled according to the relevant proposal, invoice, contract, training notice, or written agreement.
Work already completed, booked fieldwork, third-party costs, custom analysis, or reserved consultant time may be non-refundable where costs have been incurred.
If a project is cancelled, we may provide completed work products or a closeout summary according to the stage of delivery and agreed terms.

Portal users are responsible for keeping login details secure and for notifying StatTech Research & Analytics if they suspect unauthorized access.
Client portal access is provided only for authorized project, finance, file, appointment, message, and report activities.
We may restrict or revoke access where there is misuse, security risk, project closure, non-payment, or role changes within a client organization.

We may update these terms as services, platform features, legal requirements, and operational practices evolve.
Updated terms apply from the time they are posted on the website, unless a separate agreement states otherwise.
Continued use of the website, portal, or services after updates indicates acceptance of the revised terms.

Questions about these terms can be raised through the official StatTech Research & Analytics contact channels listed on this website.
For active projects, clients should raise contract, billing, delivery, or confidentiality questions through their assigned project or account contact.
We aim to handle service questions professionally and in a way that protects both client interests and responsible delivery standards.

Our team can explain how these standards apply to your project or engagement.